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Service BDC April Howell at Fayetteville Ford

April Howell

Service BDC
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Everyone was great from start to finish! Helpful and personable. This was my first time at Fayetteville Ford for service and everyone was fabulous!! As soon as I pulled in there was a very pleasant gentleman who directed me to the Service and Parts building. Once in the service building, Mike helped me right away. I brought my computer with me so that I could work so he set me up in the waiting room in the back and before I knew it, my Bronco was ready to go. Mike was very nice and even told me not to rush if I needed to finish something. Both ladies and the gentleman in the cashier's office were very kind and funny, enjoyed speaking with all of them ( April even came outside to take a look at my Bronco). Headed over to the showroom after Service as Tracy Cagle (who sold me my Bronco and is a fantastic saleswoman) was there and I needed to say goodbye to her before I left. The other folks in the showroom area were also very friendly and helpful. It's a bit of a drive, but, I am very happy that I chose to go to Fayetteville Ford.

Awesome service from great people @ fayetteville Ford. High marks for shawn, April an mike. They were all great.

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